Why doesn’t a promotional product appear discounted in my basket?Updated 3 days ago
There are several possible explanations:
- The promotion only applies to certain variants — a specific size or colour may be discounted without the others being so;
- It is a clearance item — this often refers to a variant that is slightly damaged, usually identified by the mention « Destockage ». The reduced price then applies to that specific item;
- The item is no longer in stock in the variant covered by the offer;
- More rarely, a temporary display issue.
If in doubt, please check before finalising your basket — or contact us.
👉 Click this link to write to us: https://selleriebucephale.com/pages/help-center