How can I exchange a product if the size or model doesn’t suit me?Updated 3 days ago
Exchanges are managed via your customer account, just like a return.
👉 Click this link to access your customer account: https://account.selleriebucephale.com
Select the item in question and specify the reference, size, or colour you’d like as a replacement. We’ll check availability and send you the return slip.
- Return shipping costs are at your expense, unless the error is on our part or the item is faulty.
- The replacement product is dispatched as soon as we receive your return.
- Please check the availability of your desired size before sending your item back: we cannot reserve an item while your return is in transit.