How can I cancel my order and obtain a refund?Updated 3 days ago

Order not yet dispatched — you can cancel it directly from your customer account.
👉 Click this link to access your customer account: https://account.selleriebucephale.com

You can also write to us, but act quickly as orders are dispatched rapidly.
👉 Click this link to write to us: https://selleriebucephale.com/pages/help-center

The refund is processed to the original payment method, with no proof required.

Order already dispatched — two options:

• Refuse the parcel upon delivery, or do not collect it if it is at a pick-up point;
• If you have already received it, exercise your right of withdrawal: 14 days from receipt to notify us, then 14 days to return the item.

Full returns policy.
👉 Click this link to view our returns policy: https://selleriebucephale.com/policies/refund-policy