Can I receive a goodwill gesture if there is a problem?Updated 2 hours ago

We review each situation on a case-by-case basis, particularly when the issue is our responsibility—such as an order preparation error, a delay caused by us, or an unforeseen supply difficulty.

Write to us with your order number and the details of the situation.
👉 Click this link to write to us: https://selleriebucephale.com/pages/help-center

These gestures remain at our discretion and are not automatic. However, a defect covered by the legal guarantee is a right—see the relevant section.